Introduction
Last updated: September 2026
About This Privacy Policy
Linwood Raker Limited respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us or otherwise interact with our business.
We process personal data in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Data (Use and Access) Act 2025.
Who We Are
Linwood Raker Limited is the data controller responsible for the personal information covered by this Privacy Policy.
Linwood Raker Limited
Company number: 10621539
Unit 3 Fulwood Road North
Sutton-in-Ashfield
Nottinghamshire
NG17 2NB
United Kingdom
Telephone: +44 (0)1773 302960
Email: [email protected]
If you have any questions about how your personal information is used, please contact us using the details above.
Information We May Collect
The personal information we collect depends on how you interact with us and may include:
- Your name, job title and company
- Your business or personal contact details, including email address and telephone number
- Information contained in enquiries, correspondence or other communications with us
- Information required to prepare quotations, provide samples or respond to technical enquiries
- Customer, supplier or other business relationship information
- Recruitment information, such as a CV, employment history and qualifications
- Technical information generated when you use our website, such as your IP address, browser, device information and website activity
- Cookie and analytics information, where applicable
Our website does not provide an online checkout, and we do not collect payment card details through the website.
How We Collect Personal Information
Personal information may be collected:
- Directly from you when you contact us, submit an enquiry, request information or communicate with us
- Through our website, including contact forms, cookies and similar technologies
- Through normal customer, supplier and business relationships
- From the organisation you work for
- From recruitment agencies or professional advisers
- From publicly available business sources, where appropriate
How We Use Your Information
We may use personal information to:
- Respond to enquiries and requests
- Provide product, technical or commercial information
- Prepare quotations and proposals
- Supply products and manage customer relationships
- Manage relationships with suppliers, contractors and other business partners
- Process employment applications
- Maintain and improve our website and services
- Protect the security of our website, systems and business
- Maintain appropriate business and accounting records
- Meet our legal and regulatory obligations
- Establish, exercise or defend legal claims
- Send relevant business communications were permitted by law
We will not use personal information for purposes that are incompatible with those for which it was originally collected unless permitted or required by law.
Our Lawful Bases for Processing
UK data protection law requires us to have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:
Contract – where processing is necessary to enter or perform a contract with you, including taking steps requested before entering into a contract.
Legitimate interests – where processing is necessary for the legitimate operation and development of our business, provided those interests are not overridden by your rights and freedoms. This may include responding to business enquiries, managing commercial relationships, improving our services and protecting our systems.
Legal obligation – where information must be processed to comply with a legal, regulatory, tax or accounting requirement.
Consent – where you have specifically agreed to particular processing and consent is the appropriate lawful basis. Where we rely on consent, it may be withdrawn at any time.
Marketing Communications
We may use business contact information to send relevant information about our products, services or business where this is permitted by law.
Depending on the circumstances, processing may be based on our legitimate interests or your consent.
You may object to direct marketing or unsubscribe from marketing communications at any time. Once an objection has been received, your personal information will no longer be used for that purpose, although limited information may be retained on a suppression list to ensure your preference continues to be respected.
We do not sell personal information to third parties for marketing purposes.
Cookies and Website Analytics
Our website uses cookies and similar technologies to support website functionality, security and performance.
We use Google Analytics to help us understand how the website is used. Analytics cookies are only set where the appropriate consent has been provided.
Google reCAPTCHA is used on our contact form to help protect the website from spam, fraud and automated abuse.
Further information about the cookies and technologies used on our website and how your preferences can be managed can be found in our Cookie Policy.
Sharing Personal Information
We may share personal information where necessary with trusted organisations that support our business, including:
- IT, website and hosting providers
- Website analytics, security and spam-prevention service providers
- Professional advisers such as accountants, auditors, insurers and solicitors
- Suppliers, contractors and service providers where information is required to provide a service
- Recruitment agencies where applicable
- Government authorities, regulators or law enforcement bodies where required by law
- A purchaser, successor or adviser in connection with a sale, merger or restructuring of our business
We require organisations processing personal information on our behalf to protect it appropriately and only use it for the purposes for which it has been provided.
We do not sell personal information.
International Transfers
Some of the service providers and technology platforms we use may process personal information outside the United Kingdom.
Where personal information is transferred outside the UK, appropriate safeguards will be used as required by UK data protection law. These may include transfers covered by UK adequacy regulations or the use of approved contractual safeguards.
How Long We Keep Personal Information
Personal information is kept only for as long as it is reasonably required for the purpose for which it was collected.
The period will depend on the nature of the information and may take account of:
- The length of our business relationship
- The reason the information was collected
- Legal, tax, accounting and regulatory requirements
- The need to resolve disputes or establish, exercise or defend legal claims
Information that is no longer required will be securely deleted, destroyed or anonymised.
Keeping Your Information Secure
Appropriate technical and organisational measures are used to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.
Access to personal information is restricted to those who have a legitimate business need to use it, and appropriate security measures are maintained across our website and business systems.
Your Data Protection Rights
Depending on the circumstances, you may have the right to:
- Ask for access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your personal information
- Ask us to restrict how your information is used
- Object to certain uses of your information
- Request the transfer of certain information to you or another organisation
- Withdraw consent where processing is based on consent
- Object to the use of your personal information for direct marketing
These rights are not absolute and may be subject to conditions or exemptions under data protection law.
To exercise any of your rights, please contact [email protected].
We may need to confirm your identity before dealing with a request.
Automated Decision Making
We do not use personal information to make solely automated decisions that produce legal or similarly significant effects on individuals.
Data Protection Complaints
If you are concerned about how we have collected or used your personal information, please contact us at [email protected].
We will acknowledge a data protection complaint within 30 days of receiving it. Appropriate enquiries will be made without undue delay, and you will be kept informed while the complaint is considered. The outcome will be communicated without undue delay.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
Further information is available at ico.org.uk.
Changes to This Privacy Policy
This Privacy Policy may be updated when our website, business practices or legal obligations change.
The latest version will always be published on this page with the date it was last updated.
Contact Us
For questions, requests or complaints relating to personal information, please contact:
Linwood Raker Limited
Unit 3 Fulwood Road North
Sutton-in-Ashfield
Nottinghamshire
NG17 2NB
United Kingdom
Telephone: +44 (0)1773 302960
Email: [email protected]
