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Linwood Raker Privacy Notice

Introduction

Welcome to the Linwood Raker website.

  1. Introduction

This Privacy Policy explains how Linwood Raker (“we”, “us”, “our”) collects, uses, stores and protects your personal data when you interact with our business.

We take your privacy seriously and are committed to safeguarding your personal information in accordance with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

This policy applies when you:

  • Contact us with business enquiries
  • Request technical information, quotations, samples or documentation
  • Interact with our website
  • Supply goods or services to us
  • Apply for employment with us
  • Communicate with us in person, by phone, email, post or online

Please read this notice carefully to understand how and why your data is used.

 

  1. Who We Are

We are Linwood Raker, a company registered in England and Wales.
Registered office: Unit 3 Fulwood Road North, Huthwaite, Nottinghamshire, NG17 2NB.

For the purposes of UK GDPR, we are the Data Controller responsible for the personal data we process.

If you have any questions about this policy, please contact:

Email: [email protected]
Telephone: +44 (0)1773 302960
Address: Unit 3 Fulwood Road North, Huthwaite, Nottinghamshire, NG17 2NB

 

  1. How We Collect Personal Information

We may collect personal data in the following ways:

Direct interactions

  • When you contact us to make a business enquiry
  • When requesting information, materials, specifications or samples
  • When corresponding by phone, email, post or via our website
  • When meeting with us in person
  • When you apply for employment or send a CV

Supplier, contractor and partner interactions

  • When we communicate as part of a commercial relationship
  • When handling invoices, account details or contractual information

Website interactions

  • Technical information collected through cookies and analytics
  • Contact form submissions
  • Email links clicked on our website

Public and third-party sources

  • Business directories such as Companies House
  • LinkedIn profiles
  • Professional service providers
  • Recruitment agencies

Important:
We do not sell goods online and do not process any purchase, order or payment information via our website.

 

  1. Personal Data We Collect

The categories of data we may collect include:

Identity Data: Name, job title, professional role.

Contact Data: Business address, telephone number, email address.

Professional Data: Employment history, qualifications, CV or application information.

Communication Data: Records of correspondence, meetings, enquiries and notes.

Technical & Usage Data: IP address, browser type, device information, time zone, interaction logs, page views, cookie data.

Marketing Preferences: Your preferences for receiving updates.

We do not collect:

  • Special category data (health, ethnicity, beliefs etc.)
  • Data about criminal convictions
  • Data relating to children

 

  1. How We Use Your Personal Data

We may use your personal data to:

  • Respond to business enquiries
  • Provide technical information or documentation
  • Prepare quotations or proposals
  • Manage supplier, partner or service provider relationships
  • Process recruitment and employment applications
  • Improve our website, content and business processes
  • Maintain the security and integrity of our website and systems
  • Comply with legal and regulatory obligations

We do not conduct e-commerce activity, order processing or consumer transactions through our website.

 

  1. Legal Bases We Rely On

Under UK GDPR, we rely on the following lawful bases:

Legitimate Interests

Used for:

  • Handling business enquiries
  • Communicating with professional contacts
  • Developing our services
  • Ensuring website functionality
  • Recruitment-related communication

We always balance our interests with your rights.

Legal Obligation

Used when we must process information to comply with the law, e.g.:

  • Record-keeping
  • Responding to regulators
  • HMRC requirements
  • Compliance audits

Consent

Used only for:

  • Optional marketing communications
  • Opt-in email updates

You may withdraw consent at any time.

 

  1. Marketing Communications

We may send professional updates or information relevant to your enquiry or business sector.
You may opt out of marketing at any time by contacting us.

We will never sell or share your data with third parties for their own marketing.

 

  1. Cookies and Analytics

Our website uses cookies and performance analytics to:

  • Ensure proper website functionality
  • Improve user experience
  • Monitor website performance
  • Analyse usage patterns

You may disable cookies in your browser settings, though some website features may not function fully.

 

  1. Sharing Your Personal Data

We may share your data with:

  • Internal teams within Linwood Raker
  • IT and hosting providers
  • Website developers/maintenance partners
  • Professional advisers (accountants, auditors, insurers, solicitors)
  • Recruitment agencies (where relevant)
  • Logistics or printing suppliers
  • Regulators where legally required
  • Successors in the event of a business restructure

All third parties must handle your data securely and lawfully.

We do not permit third parties to use your data for their own purposes.

 

  1. International Transfers

We do not intentionally transfer personal data outside the UK or EEA.
If such a transfer becomes necessary, we will ensure adequate protections are in place.

 

  1. Data Security

We implement a range of security measures including:

  • HTTPS/TLS website encryption
  • Cloudflare network security and firewall controls
  • Modern browser security headers
  • Secure server configurations
  • Access restrictions and authentication controls
  • Internal policies for safe handling of personal data

Although we strive to protect your information, data transmitted over the internet is not completely secure and is done at your own risk.

 

  1. Data Retention

We retain personal data only for as long as necessary for:

  • Business communication
  • Legal or regulatory obligations
  • Record-keeping and audit requirements

Typical retention periods:

  • Business correspondence: up to 7 years
  • Employment applications: up to 12 months, unless hired
  • Supplier or partner records: up to 7 years

We may anonymise certain data for statistical use.

 

  1. Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request erasure where appropriate
  • Object to certain types of processing
  • Request restriction of processing
  • Request data portability
  • Withdraw consent (where applicable)

To exercise your rights, please contact us using the details below.
We may need to verify your identity before responding.

We aim to respond within one month of receiving your request.

 

  1. External Links

Our website may include links to external websites.
We are not responsible for their privacy practices and recommend reviewing their privacy notices separately.

 

  1. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on our website.

Last updated: 25 October 2025

 

  1. Complaints

You may raise concerns with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

We encourage you to contact us first so we can address your concerns promptly.

 

  1. Contact Us

For any privacy-related enquiries:

Linwood Raker
Unit 3 Fulwood Road North
Huthwaite
Nottinghamshire
NG17 2NB
Tel: +44 (0)1773 302960
Email: [email protected]