10 Frequently Asked Questions – Customer Support & Product Guidance

Welcome to our FAQ page, created to provide quick, reliable answers to the most common questions from our customers. Here you’ll find clear guidance on our products, services, ordering process, delivery options, and sustainability commitments. Our aim is to make your experience straightforward, ensuring you can access the information you need without delay. If your question is not covered here, our customer support team is always ready to assist.

1. What is Linwood Raker and what do you specialise in?

Linwood Raker is a UK specialist coated paper manufacturer, converting high-performance, non-toxic paper solutions for manufacturers, converters and distributors across the country. Working closely with procurement teams, industrial manufacturers, distributors, and technical buyers, we combine manufacturing expertise and technical support to deliver bespoke paper solutions that meet demanding performance, quality and compliance requirements.

2. Where is Linwood Raker located, and when was it founded?

We are based in Nottinghamshire, in the heart of the UK. Since then, Linwood Raker, established in 2017, has therefore invested heavily in modern manufacturing facilities. As a result, we have expanded both production capacity and product innovation to meet growing market demand.

3. What types of paper products do you manufacture and in what formats?

We manufacture a wide range of coated paper solutions and specialist papers for food and industrial applications. Products are available in:
• Reels – supplied in mill or slit-to-width sizes.
• Sheets & Reams – precision cut for bakeries, caterers, and manufacturers.
• Die-cut Shapes – customised to customer specifications and production lines.

This flexibility ensures our products can be seamlessly integrated into diverse processes.

4. Which industries and applications do your products serve?

Our products serve a wide range of sectors, including:
• Food preparation and processing – bakeries, confectionery, butchers, and catering.
• Industrial uses – hot melt packaging, bitumen and butyl extrusion, tape separation, and chemical process industries.

In addition, our versatility ensures that we provide reliable solutions tailored to each specific application.

5. How does Linwood Raker ensure product quality and safety?

Product quality and safety are paramount. Accordingly, we hold BRC ‘High Risk’ Hygiene accreditation and operate a formal HACCP plan across all processes. Moreover, our rigorous manufacturing controls, traceability systems, and continuous monitoring therefore ensure every product meets the highest safety and compliance standards.

6. What sustainability commitments does the company uphold?

Sustainability is central to our operations. Specifically, we are proud to operate with:
• Carbon Net Zero (Scope 2) certification
• Zero landfill waste processes
• 100% sourcing from sustainably managed forests, in line with the FSC® (Forest Stewardship Council) scheme.

7. Can you provide bespoke or customised paper solutions?

Yes. We collaborate closely with customers to develop bespoke formats, coatings, and product designs that meet specific technical or commercial requirements. In addition, our conversion capability and flexible production allow us to offer tailored solutions both at small and industrial scale. As a result, we can adapt efficiently to projects of varying complexity and volume.

8. What is the ‘Food Paper’ brand?

Food Paper is a trading name of Linwood Raker. Importantly, it represents the UK’s first sustainable, fully recyclable silicone baking paper. Designed for both professional and domestic use, Food Paper has therefore quickly become a trusted solution for those seeking an environmentally responsible alternative to traditional non-recyclable baking papers.

9. Have you received any awards or industry recognition?

Yes. In recent years, Linwood Raker has been recognised with several prestigious awards, including:
• Sustainability Initiative of the Year (2024)
• Fast Growth Business of the Year (2024)
• International Bakery Sustainability Project of the Year 2025

Furthermore, we are also proud to hold certifications such as BRC AA* and OPRL approval, which together reflect our commitment to excellence and responsible business practice.

10. How can I request a sample or trial of your products?

We welcome requests for product trials and samples. Moreover, if you would like to assess the suitability of our papers for your application, please contact our sales team directly via our Contact page. In turn, we will collaborate with you to identify the most appropriate product and thereafter provide samples in your required format.